Identifying the level of perceived organisational transparency among healthcare providers working for the Ministry of Health, Saudi Arabia

Jamilah M Almuqati; Olfat Salem; Rawaih Falatah; Mysara Alfaki; Ahmed S Alkarani

doi:10.5455/rmj.2007

Abstract
Objective: To identify the level of perceived organisational transparency among healthcare providers working for the Ministry of Health.
Methodology: Four hundred and twenty participants in three ministry of health facilities were surveyed using a descriptive cross-sectional correlational design and validated survey data.
Results: The total average of all responses on all items of the organisational transparency was 3.37± 0.66. Organisational transparency was perceived by nurses more than physicians and allied healthcare providers. The old participants perceive their organisation as transparent more than younger participants. The participants in all the four education categories: Diploma, Bachelor, Master, and Doctorate, were homogeneous about their responses on the organisational transparency. There were substantial gender variations in the means of the participants' replies. Females perceived their organisation to be transparent more than males as the mean of their responses were (3.46) and (3.12), respectively.
Conclusion: The study emphasizes the importance of organisational transparency and strategic understanding in enhancing and promoting the organisational readiness to change. Leaders should make efforts to communicate the change plan and strategies to all employees focusing more on employees understanding of those strategies.

Key words: Change commitment, change efficacy, organisational transparency.

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