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Original Research 
RMJ. 2024; 49(1): 146-149


Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan

Muhammad Noorduddin, Saeed Akhter, Aftab Ahmed Mirza Baig, Syed Shahzad Ali.


Abstract
Objective: To determine the level of satisfaction among patients receiving physiotherapy treatment in different settings in Karachi.
Methodology: This observational study included 369 patients fulfilling the inclusion criteria were selected from public and private hospitals of Karachi, Pakistan from November 2018 to February 2019. We used a self-administered questionnaire, the Med Risk Instrument based on 5 points Likert scale.
Results: Out of 369 patients, 260 (70.5%) were males. Mean age was 42.56±8.88 years. Only 91 (24.7%) were illiterate. Most were satisfied, as they found physiotherapy treatment helpful and would return to this office for future services or care. They were more satisfied with their physiotherapist behaviors. External sub scores with a mean of 4.707±0.668 showed that patients were relatively less satisfied with internal situations. The majority of the participants of public sector physiotherapy institutes were more satisfied as compared to private sector institutes.
Conclusion: Most of the patients were satisfied. Overall males were found to be more satisfied than females. However, patients of public sector hospitals were more satisfied as compared to the private sector.

Key words: Hospitals, Karachi, patient preferences, physical therapy.


 
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How to Cite this Article
Pubmed Style

Noorduddin M, Akhter S, Baig AAM, Ali SS. Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan. RMJ. 2024; 49(1): 146-149.

Web Style

Noorduddin M, Akhter S, Baig AAM, Ali SS. Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan. https://www.rmj.org.pk/?mno=126727 [Access: February 15, 2024].

AMA (American Medical Association) Style

Noorduddin M, Akhter S, Baig AAM, Ali SS. Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan. RMJ. 2024; 49(1): 146-149.


Vancouver/ICMJE Style

Noorduddin M, Akhter S, Baig AAM, Ali SS. Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan. RMJ. (2024), [cited February 15, 2024]; 49(1): 146-149.


Harvard Style

Noorduddin, M., Akhter, . S., Baig, . A. A. M. & Ali, . S. S. (2024) Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan. RMJ, 49 (1), 146-149.


Turabian Style

Noorduddin, Muhammad, Saeed Akhter, Aftab Ahmed Mirza Baig, and Syed Shahzad Ali. 2024. Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan. Rawal Medical Journal, 49 (1), 146-149.


Chicago Style

Noorduddin, Muhammad, Saeed Akhter, Aftab Ahmed Mirza Baig, and Syed Shahzad Ali. "Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan." Rawal Medical Journal 49 (2024), 146-149.


MLA (The Modern Language Association) Style

Noorduddin, Muhammad, Saeed Akhter, Aftab Ahmed Mirza Baig, and Syed Shahzad Ali. "Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan." Rawal Medical Journal 49.1 (2024), 146-149. Print.


APA (American Psychological Association) Style

Noorduddin, M., Akhter, . S., Baig, . A. A. M. & Ali, . S. S. (2024) Level of satisfaction among patients receiving physiotherapy: a multicentre cross-sectional study from Pakistan. Rawal Medical Journal, 49 (1), 146-149.


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